last update
May 19, 2005

The digital creation

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"Ideas from creativity, technical skills from experience and hard work from passion: these are the three key components required to make high quality entertainment software. But... "and the money?" someone could ask. Well, the money is the invisible glue keeping together that C-like expression and it only comes from satisfied customers.
That's how things work in this crazy, yet so fascinating, little wired world!"



 
Frequently Asked Questions

In this page I've put together a list of Frequently Asked Questions, mostly originated from Ecpc users.
Please be sure to read them before contacting me requesting support since the answer you're searching for is probably here somewhere in this page.

 

How can I buy your software?

Although you can find my software on most of the major online international software resellers I do recommend you using my Handango Powered Shopping Cart, why? Because it provides me the easiest and fastest customer management and a high royalty rate.
However feel free to contact me to purchase my software using a payment method not currently supported by Handango, for example by PayPal or the Italian PostePay prepaid card.


What about your price policy?

Although it may vary during promotional periods or special offers, I think the regular price of Ecpc reflects its quality in the best possible way, thanks to well researched data and a good technical realization making it up for an appraised educational solution.
I like to think that a new customer should be a new friend for me, this is not a stock phrase, and the great passion and the genuine dedication I've put so far in this work demonstrates it.
Consider also that all future Ecpc updates, for the same platform, will be available without additional costs.

Will the updates be available free of charge?

All the current and incoming EcPc updates, for the same platform, will be available free of charge to anyone who already regularly purchased a copy of the program.
To get the updated versions you just need to use the redownload feature of the e-shop where you purchased Ecpc.
Please note that some of them may have a limited time for the redownload feature to work or provide it as an additional paid service.

How can I get the new version?

Customers who purchased EcPc before version 1.4 can download the new version from my website, but they'll need a valid registration code to unlock it. They can get it in three ways:

  • Contact me reporting all the details of your previous order as well as the Owner Name you set on your device so that I can generate a registration code for you. Totally free, but relatively slow.
  • If you purchased EcPc from Handango you have to option to get the lastest upgrade copy at the reduced price of 5.99$ just by clicking on the "Looking to Upgrade" button in the product detail page on Handango. The registration code will be automatically generated immediately after the purchase. A good compromise, but valid only for Handango customers.
  • Purchase a new copy at the regular price, preferably from my Handango Powered Shopping Cart. This isn't the cheapest choice of course, but it's the fastest and in this way you'll show your genuine support for my software.


I did already purchase the QVGA version, can I get the VGA one for my new Pocket PC?

Yes, I'd like to offer you this opportunity free of charge, but you'll have to make the effort of contacting me reporting all the details of your order of the QVGA version as well as the Owner Name you set on your VGA device so that I can generate a new registration code for you, since the two versions need different codes.

What does an affiliate link mean?

It generally indicates that I have a partnership with the online shop pointed by the link, so that if you make a purchase there I get a (very) small percentage of the total paid price.
Please note that this is totally transparent to you since there's no additional fee for you over the regular price of the product.

How did you build Ecpc with?

I built the first Pocket PC versions of Ecpc with Microsoft eMbedded Visual C++ 3.0 and the Pocket PC 2002 Software Development Kit, although now I'm regularly using eMbedded Visual C++ 4.0 and the Windows Mobile 2003 SDK.

I'm an Euro coin collector, but I don't know anything about Pocket PCs, where do I start form?

Start by reading the My Pocket PC page to find out how many uses a mobile device can have, some of which pretty bizarre actually, then go to the Links page and start making regular visits to the best webzines about hardware and software for the Windows Mobile platform from all around the world. With a bit of time and patience you'll find your hobby enriched by the new technologies!

I'm a Pocket PC user, but I don't know anything coin collecting, where do I start form?

Start from using Ecpc, where else?
There's a lot of detail to discover about the Euro coins hidden in it, but once you'll find the need to dig deeper into more specific matters related to Euro coin collecting, go to the Resources page and start exploring from there.

How do I change the Owner name to use the colored characters feature?

You don't need any special editor to do that!
Just tap on the Owner name on the Today screen to access the window where you can change your personal information.
This window can be accessed also from Start->Settings->User Information.

Write the name using the special characters ( "/1", "/2", and so on ) described in the online documentation of Ecpc, tap on OK and then return to Ecpc to create new collections using that name.
You can later restore the Owner name by deleting the special characters using the same procedure.

I'm having a hard time in distinguishing the edge type of the 10, 20 and 50 cents, what can I do?

It has not been too easy even for me since differences among edge finishing types of the 10, 20 and 50 cents Euro coins are often not so evident at a first look. It surely helps having a bunch of coins to compare the edges with and regrouping them accordingly.
Since version 1.3 Ecpc includes a detailed picture of the 10, 20 and 50 cents edge types for you to use as a reference.
However you can always ignore this detail by setting the appropriate parameter in the Options Menu.


I'd like to see some detailed picture of the coin variants, where do I find them?

The variant details are so light that I decided not to include pictures of them in Ecpc at the moment. Instead you can go to the Resources page to find great sites with lots of details and pictures of Euro coin variants and even coinage errors.

What about the coins in Mint Sets only? Is the data always correct?

Since, to my knowledge, it doesn't exist a place to get official data about the coins available only in Mint Sets for all the Euro area countries, I had to research and compare information about that from a number of sources around the web.
The data about the year of issue 2004 in particular is only partially confirmed, but I'll update it as soon as I get new or correct data.

I've some coins to swap with other Ecpc user, where can I go?

I've opened the swapping page just for this purpose!

Are you going to add the new coins as other countries join the EMU during the next years?

Of course, since I'm the first to be interested in the new coins so that I can add them to my personal collection, although it will take some time to research all the details about the Euro coins of the new countries.
I like to think I've created a sort of evergreen software, at least until coins will be in circulation, will you think so?




} //Always close your opened parenthesis both in the code and in real life ;-)